FAQ
Your First Visit & Appointments
Are you accepting new patients?
Yes, we are always delighted to welcome new patients and families to our practice!
What should I expect during my first appointment?
Your first visit typically includes a comprehensive oral examination, any necessary digital X-rays (which use significantly less radiation), and an oral cancer screening. Depending on your oral health needs, a professional cleaning may also be performed at this visit or scheduled for a follow-up. We'll take the time to discuss your medical and dental history and address any concerns you may have.
How long will my first appointment last?
Please plan for your first visit to last approximately 60-90 minutes to allow for a thorough examination and discussion.
What should I bring to my first appointment?
Please bring your identification, dental insurance card (if applicable), and any relevant medical history or medication lists. You may also be able to complete new patient forms online prior to your visit to save time.
How often should I visit the dentist for check-ups and cleanings?
For most patients, we recommend visiting every six months for a routine check-up and professional cleaning. However, depending on your individual oral health needs, we may recommend more frequent visits.
What if I need to cancel or reschedule an appointment?
We kindly request at least 24-48 hours' notice for any cancellations or rescheduling. This allows us to offer the appointment slot to another patient.
What are my payment options if I don't have insurance or if my insurance doesn't cover the full cost?
We believe in making quality dental care accessible. We offer various payment options, including cash, credit cards, and financing plans (e.g., CareCredit) to help you manage the cost of your treatment. Please discuss any financial concerns with our administrative team.
Will I know the cost of my treatment before it begins?
Absolutely. After your examination, we will provide you with a detailed treatment plan that outlines the recommended procedures and their associated costs. We'll also help you understand your insurance coverage and any out-of-pocket expenses.
Oral Health & Hygiene
Why are regular dental check-ups and cleanings important, even if my teeth feel fine?
Many dental problems, like cavities and gum disease, can develop without noticeable symptoms in their early stages. Regular check-ups allow us to detect and address these issues early, often preventing more extensive and costly treatments down the road. Professional cleanings remove plaque and tartar buildup that at-home brushing and flossing can't, helping prevent cavities and gum inflammation.
How often should I brush and floss my teeth?
We recommend brushing your teeth at least twice a day for two minutes each time, and flossing at least once a day, ideally before bed.
What's the best type of toothbrush and toothpaste to use?
We generally recommend a soft-bristled toothbrush (manual or electric) and a fluoride toothpaste. We can provide personalized recommendations based on your individual needs.
My gums bleed when I brush or floss. Is this normal?
No, bleeding gums are often a sign of gingivitis (early gum disease). While it's important to continue brushing and flossing gently, you should also schedule an appointment so we can assess the cause and recommend appropriate treatment.
What causes bad breath (halitosis) and how can I prevent it?
Bad breath can be caused by various factors, including food particles, bacteria buildup, dry mouth, and certain medical conditions. Regular brushing, flossing, tongue cleaning, and staying hydrated can help. If bad breath persists, please let us know so we can investigate the underlying cause.
Are dental X-rays safe?
Yes, modern digital X-rays use very low levels of radiation, significantly less than traditional film X-rays. We only take X-rays when necessary to diagnose and monitor your oral health.
Emergency Dental Care Info
What should I do in a dental emergency?
If you experience a dental emergency such as severe pain, a knocked-out tooth, or a broken tooth, please call our office immediately. We will do our best to see you as soon as possible. For life-threatening emergencies, please go to the nearest emergency room.
What if I have an issue after office hours?
If you have an urgent dental concern outside of our regular office hours, please call our main number, and follow the instructions to reach our on-call service or leave a message.

